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There are several steps to the process of transferring a domain name. As the transfer process can take several days, be sure to leave at least a week before your domain name's expiration date to complete the transfer. If you do not have at least a week before the domain's renewal date to transfer the domain name, we recommend that you renew the domain name with the current registrar, and then request the transfer 60 days later.
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It 's is your responsibility to confirm that the domain name transfer completes successfully. If the domain name transfer fails, the domain will remain with the original registrar with the original expiration date. |
Please contact us if you need help with the transfer.
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If there are any issues with the domain name transfer, we will email the person that requested the transfer. Please watch your email and respond quickly so we can successfully transfer your domain name. |
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After the transfer processes (5-7 days after payment) you should verify that the transfer completed successfully. You should receive an email letting you know the transfer status. There are three additional ways that you can verify that the domain name transferred to RescueGroups.org:
- Use a Whois tool to verify that the domain name registrar . is now listed as 'PDR Ltd. d/b/a PublicDomainRegistry.com'. This is our vendor for domain name registration.
- Verify with your original registrar that the domain name has transferred away.
- Check your Services page to verify that the domain name service is listed (Services > Account Administration > Your Services then Domains > My Domains).
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If you currently have email addresses on your domain we need to set those up with RescueGroups.org. Please request either forwarders or mailboxes from us. Contact us for our current service fees for our Email Hosting service. |
Add the domain to your RescueGroups.org account:
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Be sure to enter just the domain;
Request your free SSL certificate
Contact our support team to request a free SSL certificate for your custom domain name. This process can only be started after all previous steps have been completed and may take up to one business day to complete.
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Manage your domain name
When a domain is initially transferred to our registry, our system keeps the same name servers that were in use prior to the transfer. This prevents a sudden change to your website or web services at an unexpected time. There are two items you may need to manage for your domain once the transfer has completed:
- If you intend to use this domain with RescueGroups.org Website Service, you likely want to change your domain's name servers to our default name servers.
- You likely want to associate this domain with your organization's RescueGroups.org account so that our system knows you want to use the domain name with your RescueGroups.org services. Please note, adding a domain name to your account is not the same as registering or transferring a domain name. Please read about how to add a domain name in order to use it with your RescueGroups.org services.
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