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Because there There are several steps to the process of transferring a domain name, and because . As the transfer process can take several days, please be sure to leave at least a week before your domain name's expiration date to complete the transfer. If you do not have at least a week before the domain's renewal date to transfer the domain name, we recommend that you renew the domain name with the current registrar, and then request the transfer 60 days later.
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It 's is your responsibility to confirm that the domain name transfer completes successfully. If the domain name transfer fails, the domain will remain with the original registrar with the original expiration date. |
Please contact us if you need help with the transfer.
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If there are any issues with the domain name transfer, we will email the person that requested the transfer. Please watch your email and respond quickly so we can successfully transfer your domain name. |
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Prepare the domain name
- Verify that it has been more than 60 days since you registered or last transferred the domain name. A domain name cannot be transferred within 60 days of registration or its last transfer.
- Verify that the domain is unlocked (secure mode is disabled). This is typically represented by Status: OK in the domain name's Whois information.
- Verify that privacy is disabled on the domain (email address in step #4 should be a real person's address).
- Verify that you have access to the email address specified in the "Admin Email" portion of the domain registration. You can find this information by using a whois tool like Allwhois.com. If you do not have access to the email account, you should either contact someone who does (and will forward emails received to you) or change the email on the domain name.
- Verify that you have the correct domain transfer authorization code.
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You can use any provider's Whois tool to check the status of your domain name. |
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Request the domain name transfer
Once you have verified and collected the information from the above steps, go to Services > Domain Names and click Transfer a Domain Name.
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Submitting the transfer request from your account only creates an invoice for the domain name transfer. The domain name transfer will be automatically initiated as soon as the invoice for the transfer has been paid. |
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Submit payment for the domain name transfer
You can submit payment for the domain name transfer invoice from your Invoices page (Services > Account Administration > Invoices). The domain name transfer will be automatically initiated as soon as the invoice for the transfer has been paid.
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Approve the domain name transfer
When the transfer is initiated after payment, an email will be sent to the current domain name Administrative Contact (using the email address provided in the Whois information as described above). You must click the Approve link in the email you receive from our registrar. If the email address is not available because privacy is enabled, or the email address is not accessible to you, you will not be able to approve the transfer, and the transfer will fail.
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Verify that the domain name transfer has completed
After the transfer processes (5-7 days after payment) you should verify that the transfer completed successfully. You should receive an email letting you know the transfer status. There are three additional ways that you can verify that the domain name transferred to RescueGroups.org:
- Use a Whois tool to verify that the domain name registrar . is now listed as 'PDR Ltd. d/b/a PublicDomainRegistry.com'. This is our vendor for domain name registration.
- Verify with your original registrar that the domain name has transferred away.
- Check your Services page to verify that the domain name service is listed (Services > Account Administration > Your Services then Domains > My Domains).
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If you currently have email addresses on your domain we need to set those up with RescueGroups.org. Please request either forwarders or mailboxes from us. Contact us for our current service fees for our Email Hosting service. |
Adding the domain to your RescueGroups.org account:
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Manage your domain name
When a domain is initially transferred to our registry, our system keeps the same name servers that were in use prior to the transfer. This prevents a sudden change to your website or web services at an unexpected time. There are two items you may need to manage for your domain once the transfer has completed:
- If you intend to use this domain with RescueGroups.org Website Service, you likely want to change your domain's name servers to our default name servers.
- You likely want to associate this domain with your organization's RescueGroups.org account so that our system knows you want to use the domain name with your RescueGroups.org services. Please note, adding a domain name to your account is not the same as registering or transferring a domain name. Please read about how to add a domain name in order to use it with your RescueGroups.org services
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