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Follow the directions below to upload animal data from Shelterluv to RescueGroups.org.

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If you need additional help, please review the instructions in your Shelterluv account by logging into your Shelterluv account. If you continue to need help please contact Shelterluv by emailing Shelterluvthem.

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titleExisting Animal Records

Please know that if you choose to use our Import Account feature to import data automatically from any third party system, this action will NOT affect any pre-existing animal record that is currently listed in your RescueGroups.org account. An Import Account can only add, or edit animal records that have previously been added by that specific Import Account. If

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you plan to only have your Import Account load animals to your RescueGroups.org account, we would recommend that you delete pre-existing animal records in your RescueGroups.org

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account, prior to loading your first import file. This will help to ensure your animal records are accurate and avoid duplicate or outdated animal records.

Sign up

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for an account with RescueGroups.org if you don't already have one. You can do that on the RescueGroups.org website: http://www.rescuegroups.org

Importing animal data from Shelterluv

  1. After your RescueGroups.org account is created, create an FTP account.  Please see the FTP User Guide  article for additional information about creating an FTP account from within your RescueGroups.org account.
    1. Login Log in to your Manage RescueGroups.org account.
    2. Go to Services > FTP Account.  
  2. Create an import for your data from Shelterluv.  Please see the Import Accounts User Guide article the chapter, Using the import accounts feature for additional information about adding an Import Account.
    1. Login Log in to your Manage RescueGroups.org account.
    2. Go to Animals > Imports.
    3. Click Add an Import Account.
    4. Select CSV for Configuration Type.
    5. Enter the File Name that Shelterluv will be uploading (which is typically pets.csv).
    6. We recommend that you enter your email address so you can be alerted concerning import errors.
    7. Click Save Import Account.
  3. In Log into your Shelterluv account : Configure and configure the Shelterluv upload according to the vendor instructions.  Use the FTP account information from step #2 step two above for the upload.  If you need help configuring Shelterluv please contact Shelterluv support.

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