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Creating voice mailboxes

When You have the potential for 9 new mailboxes. Enter the number of the mailbox you want to create (we recommend you start with 1), then when you click the Add a mailbox menu option, a mailbox (without voice mail) is created for you.  A default password is set for you, but don't worry, you can change that password at any time.  This is your first of 9 potential mailboxes you can set up.

Note
titleNOTE:

You must know the master password to set up a mailbox.

Your first choice is whether to allow callers to leave a message in each mailbox.  Alternately, for any mailbox, you can simply leave a greeting.  For instance, if you are not accepting animals for intake at the moment, you can change this setting for your "Have you found an animal?" mailbox to offer help about getting the animal checked for a microchip, what to do if it's one of your animals, and what to do if it's not.

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  • Mailbox Number:* Select the mailbox number to configure from the drop-down list of available mailboxes.  Each mailbox you create is automatically assigned a number.
  • Allow Messages:*  Select whether you would like your callers to be able to leave a message in this mailbox.  If you want them to leave a message, for this mailbox, change the Allow Messages to Yes and click Save Mailbox
  • Mailbox Name:* Your internal name for the mailbox, like "Adoptions," or "Lost pets" or Melody.
  • Email Address: Email address of the volunteer to send an email alert to when someone leaves a message (supports only one email address per mailbox).  
  • Pager Address: Text number or pager for sending an alert when someone leaves a message (supports Although the name of this function is "Page Address," the field only supports email addresses and only one email address per mailbox).
  • Attach Recording:* Should an audio file of the message be attached to the email alert?
  • Delete Recording:* Should the server delete the message after the recording is emailed to you? 
  • NOTE: If you do not have the system delete the message, then you will need to log in and delete messages on a regular basis.  Each mailbox will hold up to 100 voice mail messages.
  • Say Envelope:* The Say Envelope just means the recording can give you the date and time of the message in the recording if you like.
  • Say Caller ID:* Do you want to hear the caller's phone number in the recording?
  • Password: Enter the password you would like to use for this mailbox.

    Info

    The password must be a four-digit number.

Setting your master password

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Enter your new master password and click the Save Master Password button.

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The master password must be a four-digit number.