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Authorized Contact:  An Authorized Contact is an individual that is authorized to make changes to your RescueGroups.org service, including canceling and subscribing to new services.  An authorized contact is often a principal with the organization, like a board member or directorWhen your account was created, the person who requested the account was given the authorization to manage the account, including adding and removing services and closing the account. This individual may also have provided an alternate authorized contact. Please note, an authorized contact always has (or can obtain) full Site Admin permission.  In addition, this individual will receive all account notices, including invoices.  The individual is not required to have security permissions in your service account to be an authorized contact.

Billing Contact:  Often the organization treasurer, the billing contact is an individual who is responsible for keeping your account up-to-date, more specifically, to pay your bills.

Authorized contact, and cannot be removed as an Authorized contact by deleting their RescueGroups.org user account. 

If this individual is no longer available for your organization, you need to submit a Change of Authority request to us in order to change the Authorized contacts on the account. Technical Contact:  A technical contact is an individual who manages your service from the technical perspective.  If there is a technical issue with your service, RescueGroups.org will contact your technical contact first.