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You can register a microchip through either the Animal Add page, the animal edit function, or the Adoption add page.

Registering through the Animal Add Page

To register a microchip through the animal pages go to either the Animal Add page (Animals  Add an Animal), or edit the animal from the animal list (Animals  Animal List).

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1. Complete the animal information as you would normally.
2. Scroll down to the Administrative Information section.
3. Select the checkbox next to Register under Microchip Number.
4. Enter the microchip registrants registrant's information in the fields that appear.
5. Click Save.

Registering through an Animal Adoption

To register a microchip through the adoption page, go to the Adoptions > Add page.

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1. Select the Animal and the Adopter.
2. Click Next.
3. Complete the adoption information as you would normally.
4. Scroll down to the Microchip Information section.
5. Select the checkbox next to Register for Microchip Number.
6. Enter the microchip registrants registrant's information in the fields that appear.
7. Click Save.

Reviewing, Retrying and Troubleshooting Microchip Registrations

Reviewing your registration errors

You can review the errors from failed microchip registration attempts.  To view the errors for a registration:

1. Go to Animals > Microchip Registrations.
2. Find the registration in the list.
3. Click the Microchip Registration ID number.
4. Look for Registration Error(s).

Retrying a microchip registration

If a registration fails, you can correct the issue and then retry the registration. To mark a registration to retry:

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1. Contact the microchip registry and request that the registration be removed.
2. Once the registry confirms that the registration has been removed, go to Animals > Microchip Registrations in RescueGroups.org.  Select the checkboxes next to the chip registrations you wish to remove.  Use the drop-down Actions menu to choose Delete.
3. Re-register the microchip to the new owner.

Common microchip registration errors and messages and how to troubleshoot them

This microchip code has already been registered in the registry. You must contact the registry and have them remove the existing registration before you can re-register this microchip.

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