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The default groups available to you cover many of the groups that any rescue organization might want to have, such as adopters, donors, and volunteers.  There is also a "Do Not Adopt" (DNA) default group.  By adding names to this list, your volunteers can see the names that are flagged as those who should not adopt.  You   If your organization is using the Website Service, you can also share this group of names with other organizations.



The Do Not Adopt group is a special group. It can be shared with other organizations, if you are signed up for the Website Service.

Organizations using the Website Service can choose to share their DNA list. If you would like to share your organization's DNA list with other organization, go to Contacts > Settings, and enable the option Share your organization's Do Not Adopt list.


To add a contact group, go to Contacts > Groups, and select the Add a Contact Group button at the top of the list. Simply identify the group by name, select whether it is a business or not, then save the group.