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How to know if a microchip registration is successful

If you enable email alerts for microchip registrations, you You will receive an email and/or a message in your Message Center (on the right side of your account dashboard) when the microchip registration is submitted when a microchip registration is submitted. You can view the Message Center in your account dashboard, or by going to Services > Messaging Center.  The message will include information regarding the results of the registration (success, failure) and any error messages we received from the Registry. 

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Another way to view the success or failure of a microchip registration is to access the Microchip Registrations list. See below, Reviewing your microchip registrations.

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Enabling the email alert for microchip registrations

To enable the email alert, go to Settings & Options > Animal Settings and select General microchip settings. 

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After the microchip registration information is saved, the registration submission cannot be canceled or changed.  In order to change an existing registration, you must contact the Registry directly and follow their processes for changing the information.

See the chapter How to use the automatic microchip registration feature for instructions on registering your microchips.  This chapter also has information about success and failure review.

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Reviewing success or failure from the microchip registration list

When a microchip registration is attempted, we get a response from the registry and that response (success/error) shows up under the specific registration listed under under Animals > Microchip Registrations.  So you can always go to the microchip registration list to get more information about success/failure as wellstatus of your registration.