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| Warning |
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If you are trying to transfer a number that is not currently associated with a physical address, such as a P.O. Box, your transfer request will be rejected. There needs to be an actual physical location associated with the phone number, even if your billing address is a P.O. Box. The easiest way to do this is to contact your current telephone service provider to ensure a physical address is available on your Customer Service Record (CSR). |
| Note |
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If you have any additional services on the telephone number you want transferred, please remove those services and wait two weeks before continuing the process. You cannot port your number with additional services such as toll-free numbers, other telephone numbers, Centrex services, and so on, still on the line. |
- Order the Voicemail Service with the transfer option. An invoice is generated.
- Pay the one-time transfer fee. This invoice must be paid prior to the transfer process being initiated by RescueGroups.org
- Download the Port Authorization document from the Downloads section of our website. Your current provider requires that we provide them this letter to prove that you have authorized your existing number be transferred to another provider, in this case, RescueGroups RescueGroups.org.
Return the form to us at RescueGroups.org by snail mail, fax, or email. RescueGroups.org will begin the transfer of your telephone number through your current provider once we receive the letter of authorization and the invoice is paid.
Mail to:
RescueGroups.org
PO Box 1245
Bowie, MD 20718-1245Email to:
240-630-4880
Fax to:
- Once the transfer is complete, verify that your previous service is canceled.
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