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When we receive the FTP account information, we will add the FTP account and enable your upload.  If we have any questions we will contact you.  You will receive an email from us when your export to Petfinder has been added and enabled.

Info

For enabled Petfinder exports, our system uploads data to Petfinder within an hour of a change made to animals in your RescueGroups.org account.

Petfinder processes uploads as quickly as they can, but be aware that it may take significant time to see the uploaded data in your Petfinder account. Petfinder may take up to 24 hours to update animal listings and up to 36 hours to add new pictures. If your Petfinder account is taking longer than these time estimates, contact our support team. We can speak to Petfinder on your behalf to ensure that your export is configured correctly.  


Unexpected exports by Petfinder

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