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Once you've enabled your microchip registries and saved the required registrant information (name, address, email address, etc), we will submit that information along with the microchip number to the registries you have enabled.

You If you enable email alerts for microchip registrations, you will receive an email and/or a message in your Message Center (on the right side of your account dashboard) when the microchip registration is submitted.  The message will include information regarding the results of the registration (success, failure) and any error messages we received from the Registry.

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To enable the email alert, go to Settings & Options > Animal Settings and select General microchip settings

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When a registration is attempted, we get a response from the registry and that response (success/error) shows up under the specific registration listed under Microchip Registrations.  So you can always go to the microchip registration list to get information about success/failure as well.

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After the microchip registration information is saved, the registration submission cannot be canceled or changed.  In order to change an existing registration, you must contact the Registry directly and follow their processes for changing the information.

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You can see your list of microchip registrations by going to Animals > Microchip Registrations.

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