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changes.mady.by.user Liza [RG]

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Info

When a Call is created the content of the Call is added to the Call Log.  To view the Call Log for a Call go to that Call's page and click Call Log.

Only Calls Admins can add calls. However, Calls Operators can be assigned to calls and can update the calls to which they are assigned.

In addition to being assigned a Category, each Call is assigned a Queue. A queue is a group of calls that are typically handled by one group of volunteers.

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