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 Activating your FTP account

You need a RescueGroups.org FTP account in order to upload the data file.  We provide a free FTP account to every organization that requests one.  It's easy; you just activate it. 

Tip
titleWhere do I find it?

From the home page, go to Services > FTP Account. If you already activated your account, the information will display. If you haven't, you can activate it here.

Creating the CSV file

Your CSV data file must have a header row and use only supported values, that is, the values we use for the RescueGroups.org data, such as animal name, breed, and so forth.  You can see these fields by visiting the Animal Fields section of this User Guide.

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  1. Enable your organization's FTP account.  See above, Activating your FTP account, or see the FTP section of this User Guide.
  2. Create an Import Account by going to Animals > Imports.  See the Using the Import Account feature section of this User Guide for more information.
  3. Create your data file with a header row and values as described on the Data Format pagein the About animal import fields section of this User Guide.
  4. Upload the data file and pictures to your FTP account.  See the Upload page Uploading data to your FTP account section of this User Guide for more information.

Tip

The RescueGroups.org animal data import runs about once an hour.  Pictures are processed shortly after the data is imported.  The entire process can take up to two hours.