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  1. Go to the Adoptions > Add page.
  2. Select the Animal and the Adopter.
  3. Click Next.
  4. Complete the adoption information as you would normally.
  5. Scroll down to the Microchip Information section.
  6. Select the checkbox next to Register for Microchip Number.
  7. Enter the microchip registrants information in the fields that appear.
  8. Click Save.

Reviewing your registration errors

You can review the errors from failed microchip registration attempts.  To view the errors for a registration:

  1. Go to Animals > Microchip Registrations.
  2. Find the registration in the list.
  3. Click the Microchip Registration ID number.
  4. Look for Registration Error(s).

Retrying a microchip registration

If a registration fails, you'll want to correct the issue and then retry the registration.

To mark a registration to retry:

  1. Go to Animals > Microchip Registrations.
  2. Find the registration in the list.
  3. Select the check box next to the registration.
  4. Select Retry in the Actions drop down.
  5. Click OK.

Removing a microchip registration

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Common microchip registration errors and messages

This microchip code has already been registered in the registry. You must contact the registry and have them remove the existing registration before you can re-register this microchip.

The microchip is very likely already registered with the Registry.  If you are trying to re-register a microchip you may need to contact the Registry and have the current registration removed before you can retry the registration.

The pet is missing a required field. Please edit the pet and select a value for the field.

The registry requires a value for one of the pet fields, and that value isn't currently provided on the animal that you are trying to register.  Edit the animal and update the field that is shown in the error and retry the registration.

Registration of PetLink microchip not saved for non-PetLink registry.

As mentioned above, Datamars microchips are sent only to the PetLink registry.  This message means that the registration of a Datamars microchip will not be sent to a non-PetLink registry (eg., FreePetChipRegistry).

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