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After the microchip registration information is saved, the registration submission cannot be canceled or changed.  In order to change an existing registration, you must contact the Registry directly and follow their processes for changing the information.

See the chapter about registering your microchips in order to register microchips for your animals.chapter How to use the automatic microchip registration feature for instructions on registering your microchips.  

Reviewing your microchip registrations

You can see your list of microchip registrations by going to Animals > Microchip Registrations.

Reviewing your registration errors

You can review the errors from failed microchip registration attempts.  To view the errors for a registration:

  1. Go to Animals > Microchip Registrations.
  2. Find the registration in the list.
  3. Click the Microchip Registration ID number.
  4. Look for Registration Error(s).

Retrying a microchip registration

If a registration fails, you'll want to correct the issue and then retry the registration.

To mark a registration to retry:

  1. Go to Animals > Microchip Registrations.
  2. Find the registration in the list.
  3. Select the check box next to the registration.
  4. Select Retry in the Actions drop down.
  5. Click OK.

Removing a microchip registration

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If you need to remove the registration for a microchip (ex., the animal is returned), you should do the following:

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Animals > Microchip Registrations

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