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After the microchip registration information is saved, the registration submission cannot be canceled or changed.  In order to change an existing registration, you must contact the Registry directly and follow their processes for changing the information.

Enabling microchip registrations

Microchip registrations will be submitted to all enabled registries.

Each registry has its own system, and you may need to follow additional instructions in order to be able to submit registrations to their databases.

FreePetChipRegistry

To enable microchip registrations with FreePetChipRegistry, do the following:

  1. Request an account from their website: http://www.freepetchipregistry.com.  The username you select during registration is the username you will enter in step #6 below.
  2. Open your RescueGroups.org account from RescueGroups.org > Login.
  3. Go to Animals > Settings > Microchip Settings.
  4. Look for the section FreePetChipRegistry options.
  5. Select Yes for Enable FreePetChipRegistry registrations.
  6. Enter the username you were given by FreePetChipRegistry in the FreePetChipRegistry username text box.
  7. Click the Save button.
Note

Only PetLink pre-registered/pre-paid microchips (which start with 98102) will be registered electronically with Petlink. Also, Datamars/Petlink microchips are registered with only the Petlink registry. Please contact RescueGroups.org support if you have any questions.

Info

Please take note of the Petlink microchip setup process and the fact that after your account is created you must ask Petlink to enable the API Access on your account so that you can enable the microchip registrations from your RescueGroups.org account.

To enable microchip registrations with PetLink, do the following:

  1. Request an account from their website: 
    1. Go to http://www.petlink.net.
    2. Select Register from the top hand navigation.
    3. Click Register Shelter
    4. Enter your contact information
    5. Select Other for Shelter Software.
    6. Enter RescueGroups.org in the box.
    7. Click Submit.
  2. Wait for the response from PetLink.  When you receive confirmation from PetLink that your account has been created, contact them and ask that your account be enabled for "API access".
  3. Continue with the next step when you receive confirmation from them.
  4. Open your Manage account (https://manage.rescuegroups.org).
  5. Go to Animals > Settings > Microchip Settings.
  6. Look for the section PetLink options.
  7. Select Yes for Enable PetLink registrations.
  8. Enter the user name you were given by PetLink in the PetLink user name text box.
  9. Enter the password you were given by PetLink in the PetLink password text box.
  10. Click the Save button.

Registering a microchip

You can register a microchip through either the Animal add/edit pages or the Adoption add page.

To register a microchip through the animal pages, do the following:

  1. Go to the Animal Add page, or edit the animal
  2. Complete the animal information as you would normally.
  3. Scroll down to the Administrative Information section.
  4. Select the check box next to Register under Microchip Number.
  5. Enter the microchip registrants information in the fields that appear.
  6. Click Save.

To register a microchip through the adoption page, do the following:

  1. Go to the Adoptions > Add page.
  2. Select the Animal and the Adopter.
  3. Click Next.
  4. Complete the adoption information as you would normally.
  5. Scroll down to the Microchip Information section.
  6. Select the check box next to Register under Microchip Number.
  7. Enter the microchip registrants information in the fields that appear.
  8. Click Save.

Reviewing your microchip registrations

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