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After you log in to your RescueGroups.org account, you will see your personal account home screen, like the one below. It's a good idea to get familiar with how items are grouped and where they're located. Please spend some time exploring the items available below each heading: Animals, Contacts, Website, Features, etc.
- You will find your organization ID listed in parenthesis next to your organization name.
- To change your usernameyour username, password, and preferences, click click My Settings, located to the right of your name and using a small gear icon.
- Access our user guides online from the Help & Support box on the right.
- If you are a Site Admin, you can access the Account Settings under Services > Account Administration.
- The Quick Links section in the middle of the page includes links to our most used features, such as adding or searching for an animal, adding or searching for a contact, adding volunteers (your basic "role" in the organization), adding a location, event, and adoption. It also includes a link to the reports you can pull.
- The My Rescue section, also in the middle of the page, is personalized to each user. This section shows your fosters and other information that pertains only to you.
- Notice the boxes on the left. You can search the site, add animals, contacts, and so forth from here, and most importantly, contact customer support.
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Depending on your service or your personal security permissions, you may not have access to all of the links below under each heading. |
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For convenience, there are many ways to access the same information or function, like Adding an Animal:
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