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  • The externalID value provided in your import file must be unique for each animal. This field is used to match up the animals in your data file with those that have already been imported through that particular Import Account. If you want to update an animal record previously uploaded, you'll need to use the same unique externalID to do so.
  • To remove an animal previously uploaded, simply do not include a row for that animal in your next upload. When a new version of the import file no longer lists an animal that was already imported through that particular Import Account, then the animal is deleted in the organization's RescueGroups.org account.
  • Animals added through an Import Account will not have a user name listed in the Created By field in the RescueGroups.org animal record.

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To delete an import account, select the check box next to the import account you want to delete and select Delete from the Actions drop down.


Animal records in your Import File

To learn about creating and formatting data for your import file to use with your Import Account, please read through our Supported Animal Fields article. 

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"externalID", "status", "name", "type",  "priBreed", "secBreed", "mix", "sex", "age", "altered", "size", "uptodate", "color", "courtesy", "dsc", "photo1", "photo2"
"12345", "Available", "Gulliver", "Dog", "Chihuahua", "", "No", "Male", "Young", "Yes", "Small", "Yes", "Tan", "No", "Gulliver is looking for a home!", "https://example.com/Gulliver1.png"
"12356", "Available", "Tiny", "Dog", "Labrador Retriever", "Boxer", "Yes", "Male", "Senior", "Yes", "X-Large", "Yes", "Brindle", "No", "Tiny needs a home!", "https://example.com/Tiny1.png", "https://example.com/Tiny2.png"

Delete an animal record previously added through an Import Account

Once an animal record is added through an import file in an Import Account to your RescueGroups.org account, it can be deleted by simply not including that animal row in future data files. The animal will automatically be deleted. This is done by tracking each animal's externalID, which must be unique for each animal. The one exception to this rule is if you are removing all imported animals. Our system has encountered many situations where uploaded files had zero rows of readable data by accident. In these cases, our system does not delete all imported animals as this was often done in error. Instead of uploading a file with zero rows of data, be sure to include at least one animal row with the status of 'deleted'. To continue using our examples above, let's say you want to delete Gulliver's animal record. You would just upload a new import file without his row included:

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"externalID", "status", "name", "type",  "priBreed", "secBreed", "mix", "sex", "age", "altered", "size", "uptodate", "color", "courtesy", "dsc", "photo1", "photo2"
"12356", "Available", "Tiny", "Dog", "Labrador Retriever", "Boxer", "Yes", "Male", "Senior", "Yes", "X-Large", "Yes", "Brindle", "No", "Tiny needs a home!", "https://example.com/Tiny1.png", "https://example.com/Tiny2.png"