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You need a RescueGroups.org FTP account in order to upload the data file= . We provide a free FTP account to every organization that requests o= ne. It's easy; you just activate it.
From the home page of your RescueGroups.org account, go to Servi= ces > FTP Account. If you already activated your account, the i= nformation will display. If you haven't, you can activate it.
Your CSV data file must have a header row and use only supported values,= that is, the values we use for the RescueGroups.org data, such as animal&n= bsp;name, breed, and so forth. You can see these fields by visiting&n= bsp;the Animal Import fields chapter of this guide.
Each row (animal) in the CSV data file must have an externalID.= The externalID should be a unique value that is used every = time that specific unique pet is uploaded to us. The externalID= em> is used by our import system to match up the animals in your data file = to the animals that have already been uploaded to our system. We reco= mmend that you develop your own unique ID methods, such as 17050301 for the= year, month, day, and the consecutive number of animals in intake, 01= for the first animal of the day, or F1939 for the 1939th feline in your or= g, and so forth,
Please be sure to remove all line breaks (\n, \r\n, etc) from the animal= descriptions. Although line breaks are officially supported by the C= SV standard, we do not support them in our data files. Either remove = them entirely or replace them with HTML <br> tags.
Be sure to remove all line breaks in your descriptions and other strings= . Each animal should take one and only row in the data file.
Pictures can be handled in one of two ways -- either by uploading the im= age files to our FTP server or by providing an Internet address (URL) where= our system can download the picture. Either way, you should provide = the image file name or image URL in the picture fields in the data file.
To delete an animal, simply do not include that animal in future data fi= les. The animal will automatically be deleted. This is done by = tracking each animal's externalID, which must be unique for each animal.
To import an animal data file, follow these instructions:
The RescueGroups.org animal data import runs about once an hour. P= ictures are processed shortly after the data is imported. The entire = process can take up to two hours.