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This user guide is outdated. It is superseded by our new individual service guides. Please view the Getting started with guide for a list of all the service guides:

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We've made it easy to log in to all your services from your account.

If you normally log in to your account using the Pet Adoption Portal, or by going to the Management Interface, we've simplified things! Log in to your account at

Where do I find it?

Browse to and click the Login button at the top of the page.

Reset Password

if you need a new password, you can reset it yourself by clicking on the link text:

Unable to login? Find your account number, username, or reset your password here.

There is a 20-character limit on passwords.




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