Recent QuestionsAsk a question0votesWhy isn't the Petfinder Sync updating now? 1 answerLinda BlakeJun 23, 2017Space: User Guidepetfinderexports0votesstatusCan I add a larger "Featured Pet" to my RescueGroups.org website? 1 answerMichelle Peters-Spivack [RG]Jun 22, 2017websiteservicewebsiteanimalsfeatured0votesHow often does RG send an updated data file to Petfinder? 1 answerMeredith ThompsonJun 22, 2017petfinderftpexports0votesDo all the "Adoption Listing Websites" actually list animals we export? 0 answersBen VothJun 22, 2017exportingwebsites0votesstatusHow do I hide the Organization Contact information in the Toolkit? 1 answerMichelle Peters-Spivack [RG]Jun 22, 2017toolkitcontactinfo0votesHow can we set up our Animal Browse page to have the option of viewing animals by species? Right now it lists all of the cats first, then dogs. So the dogs get overlooked being at the end of 100+ animals. 1 answerRachel AndersonJun 21, 2017animalswebsitemenuspeciallistsmenus0votesHow do I get notification when someone answers a question I've posted? 0 answersPatty MeehanJun 18, 2017useruserguide0votesSo we need to upload videos directly to PF now? 0 answersPatty MeehanJun 18, 2017petfinder0votesHow to search for animal species? 1 answerAngelina RJun 17, 2017api0votespetfinder not updating since sync app stopped 1 answerChrissy HoganJun 17, 2017petfinderexports0votesHow do I add a pdf to a web page I'm editing? 1 answerMiche FaustJun 16, 2017Space: User Guidepagewebeditpdfadd0votesHow can we rearrange photos on PF? 1 answerPatty MeehanJun 15, 2017petfinder0votesstatusCan we delete the PF Sync App now? 1 answerPatty MeehanJun 15, 2017petfinderexports0votesWhat do I do about duplicate pets on Petfinder? 1 answerKaren LeeJun 14, 2017Space: User Guidepetfinderexports0votesHow do I know that all of my Petfinder pets are in my RescueGroups.org pet list? 1 answerRichard Saffell [RG]Jun 13, 2017petfinder0votesHow to add a logo to the top of our forms? 2 answersLindsey StoneJun 12, 2017onlineformscssonlinesubmittedformsforms0votesstatusDoes Petfinder support HTML via the FTP upload? 1 answerAndie Jacobsen [RG]Jun 08, 2017animalsexportspetfinder0votesstatusIs there a way to force or push an upload to Petfinder? 1 answerAndie Jacobsen [RG]Jun 08, 2017animalsexportspetfinder0votesstatusHow often does the upload to Petfinder occur? 2 answersAndie Jacobsen [RG]Jun 08, 2017exportsanimalspetfinder0votesAfter adding new volunteers, I went back to add them to my newsletter campaign and couldnt find them to add? 0 answersCathy MaloneyJun 07, 2017exports1voteRescueGroups.org FTP upload to Petfinder 6 answersDarlene SatchellJun 07, 2017exportspetfinder0votesFiltering my forms 0 answersLorraine PriceJun 05, 2017onlineforms0votesHow often does data get exported to adoption sites? 1 answerEmily RothschildJun 03, 2017animalsexportspetfinderadoptapet.com0votesHow do I assign roles? 1 answerCathy MaloneyJun 02, 2017Space: User Guidecontactspermissionsusers0voteshow to assign role to volunteer 0 answersCathy MaloneyJun 02, 2017animalsrequestsonlineformsexports0votesIs the animalLocationCoordinates the same as their pet shelter address? 1 answerAngelina RJun 01, 2017api0votesHow do I add a new user? 1 answerMichele OlivierMay 30, 2017Space: User Guideuserrolespermissions0votesIntake Service versus Journal Entry for medical records 0 answersEmily RothschildMay 29, 2017animals0votesCan't Assign Application to Volunteer 0 answersDeborahMay 27, 2017rolesvolunteer0votesWhy doesn't resultSort work 100% when searching for animals? 1 answerAngelina RMay 27, 2017api0votesHow do I remove test animal entries from being displayed? 0 answersAngelina RMay 26, 2017api0votesIs there another field besides animalDescriptionPlain field I can use for the animal description? The animalDescription field has HTML tags and markup that needs to be removed before I display it. 1 answerAngelina RMay 26, 2017api0votesWhy is the animalLocationDistance radius not accurate? 1 answerAngelina RMay 26, 2017api0votesWhen searching for animals in Canada, what zip code format should I use? 1 answerAngelina RMay 24, 2017api0votesCan I assign different email messages to different Online Forms? 2 answersEmily RothschildMay 23, 2017onlineforms0votesWhere did add an adoption go? 1 answerCathy MaloneyMay 18, 2017animals0votesHow can I find the newly added adopters? 1 answerCathy MaloneyMay 18, 2017newcontactsforemail0votesHow do I restore a deleted animal? 1 answerMichelle Peters-Spivack [RG]May 16, 2017animalsstatus0votesI'm having trouble logging in to my account and accessing my invoice from Chrome 1 answerAndie Jacobsen [RG]May 16, 2017cookiesbrowserloginchrome0votesHow do I add an adopter 1 answerCathy MaloneyMay 09, 2017animals0votesHow can i search for an online form that was submitted? 3 answersPatty MeehanMay 05, 2017Space: User Guideonlineforms0votesWhy is there no edit icon for some pages on my Web Page List? 1 answerLiza Okamoto [RG]May 04, 2017Space: User Guidewebsite0votesHow to check voice mail with a phone 1 answerAndrea HomanMay 04, 2017Space: User Guideissuesmailvoice0votesstatusSearching for breeds within a given location and location distance radius? 1 answerAngelina RMay 01, 2017api0votesWhen searching for animals, is locationDistance radius a mandatory field? 0 answersAngelina RApr 30, 2017api0votesHow do I update my online form? 1 answerLiza Okamoto [RG]Apr 28, 2017Space: User Guideforms0votesstatusWhy are some animalPictures arrays empty? 1 answerAngelina RApr 27, 2017api0votesHow do you modify online forms for mobile compatibility? 1 answerLindsey StoneApr 26, 2017mobileonlineformssubmittedformsforms0votesCan you create conditional questions in online forms? 1 answerLindsey StoneApr 26, 2017onlineformsapplicationswordpresssubmittedforms0votesstatusWhat countries besides the United States does the HTTP JSON API search for animals in? 1 answerAngelina RApr 25, 2017api0votesLatest News Articles 1 answerKurtis GoldingApr 24, 2017website0votesstatusHow can I find out the total number of animals that match a query with the HTTP API? 2 answersAngelina RApr 23, 2017api0votesAdopt a yorkie. 1 answerRob MartinApr 22, 2017Space: User Guidepetforadoption.0votesstatusDoes the http api have scheduled downtimes? 1 answerAngelina RApr 22, 2017api0votesHow do I change who a submitted form is attached to? 1 answerAndie Jacobsen [RG]Apr 20, 2017onlineforms0votesstatusWhat does "resultStart" mean? 1 answerAngelina RApr 18, 2017api0voteswhat if the microchip i'm using isn't on the list 1 answerCabarrus Pets SocietyApr 17, 2017animals0votesIf an organization splits into 2, can all the data be migrated? 1 answerMelanie CooperApr 14, 2017exportsanimalsrequests0votesstatusSharing a page on Facebook - changing preview information 1 answerDeb UngermanApr 14, 2017facebookpreviewsharingpagesharinganimals0votesCan I add a new microchip vendor 1 answerCabarrus Pets SocietyApr 13, 2017animals0votesHow do I delete an intake? 1 answerLiza Okamoto [RG]Apr 13, 2017Space: User Guideintakeanimals0votesHTTP JSON API Object Available Data Fields. 1 answerDave RichApr 12, 2017Space: User Guidehttpjsonapi0votesstatusWhat are the API endpoints for this particular HTTP JSON API? 1 answerAngelina RApr 06, 2017api0votesstatusHTTP JSON API - Dog search specific criteria 1 answerAngelina RApr 06, 2017api0votesstatusHTTP JSON API Pagination strategy used by your server 2 answersAngelina RApr 06, 2017api0votesHow do I send a form PDF to email? 1 answerDeb UngermanApr 05, 2017pdfsubmittedforms0votesHow do you get deleted adoption applications from showing in the list? 3 answersPatty MeehanApr 05, 2017applicationsadoption0voteswhat is the difference between a volunteer and a website user? 1 answerDana AndresenApr 04, 2017Space: User Guidecontactsroleswebsite0votesNot in the business of adoption, but run a small breed specific FaceBook group. 1 answerJohn KirkApr 04, 2017Space: User Guidefacebooksheltieiframe0voteshow to add a coat color description 1 answerariann faheyApr 03, 2017animals0votesIs my RescueGroups.org web site secure? 1 answerLiza Okamoto [RG]Apr 03, 2017Space: User Guidesecuritywebsite0votesHow to remove a volunteer with role 1 answerCathy MaloneyMar 26, 2017Space: User Guideremove0votesWhy can't we upload a pdf document from Chrome for the email marketing letters? 1 answerCathy MaloneyMar 24, 2017emailmarketing0votesWe want to start a newsletter using a template for ease of use. Do you offer this? 1 answerCathy MaloneyMar 24, 2017emailmarketing0votesWhy are dogs who have been adopted for months and years showing up on your export sites? 1 answerCathy MaloneyMar 24, 2017exports0votesHow can you run reports on relationships? 1 answerHeidi Steen-JohnsenMar 23, 2017templatesreportsrelationshipscustomreports0votesSubscriptions lists 1 answerRachel BretzMar 22, 2017subscriptions0votesWhy are some of my required questions not being filled out on my online form? 1 answerMichelle Peters-Spivack [RG]Mar 21, 2017onlineforms0votesIs anyone using Tableau Public for reporting? 1 answerKathy MoellmannMar 21, 2017reportstableauexportsdatamanagement0votesHow do I reconfigure email address quotas? 1 answerPeyton GaudiosiMar 21, 2017email0votesAdoptions: Returned animals - date of return 2 answersKaren SamwaysMar 19, 2017animalsadoptionreturn0votesWhy isn't an adoption logged as an outcome? 1 answerPatty MeehanMar 19, 2017outcomesadoption0votesHow do I add custom styles to a form? 3 answersMichelle Peters-Spivack [RG]Mar 15, 2017onlineformscss0votesHow do I add an sitemap.xml to our website? 1 answerJessicaMar 14, 2017Space: User Guidesitemapwebsite0votesstatusIs the JS code from the toolkit shelter specific? & customizable? 2 answersSu SanniMar 13, 2017customcodesnippetstoolkit0votesI keep getting an error when trying to add contacts to an email campaign 1 answerCabarrus Pets SocietyMar 12, 2017campaign0votesHow do I crop an animal photo? 1 answerMichelle Peters-Spivack [RG]Mar 10, 2017animalsanimalmediamediaphotos0votesHow do I add a banner with html? 1 answerMichelle Peters-Spivack [RG]Mar 07, 2017websitewebsiteservice0votesMemorials 1 answerKathleen HighMar 05, 2017Space: User Guideanimalsmemorials0votesHow do I remove pages from our website navigation? 1 answerDeb UngermanMar 01, 2017websitenavigationmenumenus0votesWhen sharing site, how do I change the preview image? 1 answerDeb UngermanMar 01, 2017websiteimagespagesharing0votesHow do I change the answer type to a question on a form? 1 answerMarilyn FaughnerFeb 26, 2017onlineforms0voteshow do i edit a question 1 answerMarilyn FaughnerFeb 26, 2017onlineforms0votesstatusmicrochip registration for adopters 1 answerDorian LanskyFeb 20, 2017microchipadoptionsmicrochips0votesstatusHow can we edit the Journal format on the report "Kennel card with journal"? 2 answersPatty MeehanFeb 18, 2017reportsjournal0votesWhy am I not able to select on of my contacts to assign a form to her? 1 answerMichelle Peters-Spivack [RG]Feb 14, 2017onlineformssubmittedformsformsvolunteervolunteerscontacts0votesstatusHow do I remove Roles (permissions) from a user? 1 answerLiza Okamoto [RG]Feb 14, 2017Space: User Guideusersroles0votesIs there a way to save a copy of the messages in RescueGroups.org in case we need to retrieve again after the volunteer handles and deletes from their mailbox? 1 answerShirley ThompsonFeb 11, 2017voicemail0votesHow do I delete a Custom View? 1 answerAndie Jacobsen [RG]Feb 07, 2017datatables0votesHow do I display videos in the Pet Adoption iFrame? 1 answerTerrie StephensFeb 05, 2017animalsiframevideosAsk a question
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