Recent QuestionsAsk a question0votesanimalGroups search filter not working? 0 answersDave Richyesterday at 3:15 PMSpace: API Developers Guidejsonapihttp0votesMy pets are no longer listed on my website, it gives me a blank list. 1 answerGerri PapillonAug 19, 2017animalstoolkitiframetemp0votesHow do I widen the area that displays the adoptable pets on the animal browse page in layout 109? 1 answerMichelle Peters-Spivack [RG]Aug 15, 2017Space: User Guidewebsiteanimalbrowsebrowse0votesHow do I change the background color for the Online Forms Error Message? 1 answerMichelle Peters-Spivack [RG]Aug 15, 2017Space: User Guidewebsiteonlineformsforms0votesWhat is the URL for feeding adoptable pets to my website? 1 answerMichelle Peters-Spivack [RG]Aug 15, 2017Space: User Guideanimalsexportstoolkitiframe0votesIs there a way to keep "cancelled" submitted forms from disappearing from the app? 0 answersPatty MeehanAug 15, 2017applicationsubmittedforms0votesHow can we start over with a new pet list on RescueGroups.org? 1 answerSandy WilliamsAug 13, 2017animals0votescannot login now 1 answerPatricia RawsthorneAug 12, 2017userloginaccounttemp0votesHas any move been made to allow for Journal entries to print in chronological order, not alphabetical order? 2 answersPatty MeehanAug 12, 2017journalsreports0votesHow do we keep records of animals fostered by an inactive foster home? 1 answerShirley ThompsonAug 11, 2017contactsanimalsfosters0votesHow can I block a domain from sending me email? 1 answerRichard Saffell [RG]Aug 11, 2017emailhosting0voteshow to remove a cat from sponsorship that has been adopted 1 answerCandy SullivanAug 11, 2017sponsorships0votesHow to retrieve an report that was "unshare" 1 answerjennifer allenAug 10, 2017unsharedcustomreportsreports0votesWhy do pages load so slowly within the Database Management? 2 answersAndrea JaffreyAug 09, 2017websitedatamanagementtemp0votesstatusHow do I hide the Animal Description Header or Footer on Courtesy Listings? 1 answerMichelle Peters-Spivack [RG]Aug 07, 2017animalswebsitecourtesyexports0votesPetfinder not syncing correctly 1 answerRecycled PomsAug 02, 2017petfinderexportstemp0votesAnimal Browse Order 0 answersNick MoAug 01, 2017animalbrowse0votesOnline Forms - Formatting 1 answerCandy SullivanAug 01, 2017onlineforms0votesOnline Forms - Updating; Editing But Keep Previous Forms Intact 2 answersCandy SullivanAug 01, 2017Space: User Guideonlineforms0votesOn the kennel card, if male animal has not been altered, the kennel card says "Male (not neutered but will be before adoption). Can the portion in the parentheses be removed? 1 answerElizabeth JonesJul 31, 2017kennelcardanimalsrequests0votesstatusHow do I hide the My Rescue login box on the animal pages? 1 answerMichelle Peters-Spivack [RG]Jul 30, 2017websitewebsiteserviceanimals0votesstatusHow do I remove the member login from the sidebar? 1 answerMichelle Peters-Spivack [RG]Jul 30, 2017websitewebsiteservicecss0votesRegistering Home Again microchips 3 answersPatty MeehanJul 29, 2017microchips0votesIs anyone having issues with hordemail?? 0 answersCabarrus Pets SocietyJul 28, 2017emails0voteshow do I schedule vaccinations in rescue groups? 4 answersTracey VargaJul 27, 2017animals0votesWhy can I add any contact as an "owner" on an animal record, but to add a contact as a "foster" to an animal record, the contact must be in the Caretaker/Foster group? 1 answerRenee BreitzmanJul 27, 2017contactsgroupscaregiver/fosterownerfoster0votesDoes changing the date of a Journal Alert reminder cancel it? 0 answersPatty MeehanJul 27, 2017journalremindersemailalerts0votesHas any move been made to allow for Journal entries to print in chronological order, not alphabetical order? 1 answerPatty MeehanJul 27, 2017journalskennelcardreports0votesHow do I change the phone number on the Contact Us web page? 1 answerMichelle Peters-Spivack [RG]Jul 26, 2017website0votesHow do I run a report of intakes, that shows who the animal was transferred in FROM? 6 answersPatty MeehanJul 21, 2017reportsintakes0votesstatusHow can I create a tab on our FB page, that links to our RG website? 4 answersPatty MeehanJul 19, 2017facebookiframe0votesfatal error in hordemail 2 answersCabarrus Pets SocietyJul 18, 2017emailtemp0votesAdoption Information page is giving me error 1 answerUjwalaJul 16, 2017animalsadoption0votesCan you resend bounced emails? 1 answerCabarrus Pets SocietyJul 16, 2017emailmarketingbounces0votesHow do I get notification when someone has answered a question I've posted? 2 answersPatty MeehanJul 16, 2017questionsnotifications0votesWhat does "Coalition Member? mean, in contact settings? 1 answerPatty MeehanJul 14, 2017contactsmembers0votesPetfinder showing 6 photos now.... but not syncing 6 from RG? 3 answersPatty MeehanJul 12, 2017petfinder0votesWhat does this microchip registration message mean? 1 answerPatty MeehanJul 08, 2017microchips0votesstatusIntegration with Animal Shelter Manager (ASM) 1 answerSteve FranksJul 07, 2017Space: User Guidemanagementdataintegration0votesstatusHow to disable Favorite Breed Alert emails for someone? 2 answersJeremy PhippsJul 07, 2017animalsemailalertsfavorites0votesWhy is the Transfer To report not showing where animal was transferred to 1 answerPatty MeehanJul 07, 2017reportstransferoutcomes0votesSomething Wrong with Website Services?? 1 answerPatty MeehanJul 06, 2017website0votesHow can I stop "Sponsorship" status animals from showing to public? 1 answerPatty MeehanJul 06, 2017animalswebsitestatus0votesWhy aren't new cat's photos syncing to Petfinder? 1 answerTherese GueretteJul 05, 2017photospetfinderexportstemp0votesAdd Adoption is missing 1 answerCathy MaloneyJul 04, 2017Space: User Guideadoptionadd0votesHow can we print a kennel card directly from the pet's page that will show the adoption fee? 0 answersBarb WarrenJun 29, 2017animalswebsitekennelcard0votesOur page up on our domain? 1 answerFrank RuggieroJun 29, 2017Space: User Guidewebsite0votesWhy isn't the Petfinder Sync updating now? 1 answerLinda BlakeJun 23, 2017Space: User Guidepetfinderexports0votesstatusCan I add a larger "Featured Pet" to my RescueGroups.org website? 1 answerMichelle Peters-Spivack [RG]Jun 22, 2017websiteservicewebsiteanimalsfeatured0votesHow often does RG send an updated data file to Petfinder? 1 answerMeredith ThompsonJun 22, 2017petfinderftpexports0votesDo all the "Adoption Listing Websites" actually list animals we export? 1 answerBen VothJun 22, 2017exportingwebsites0votesstatusHow do I hide the Organization Contact information in the Toolkit? 1 answerMichelle Peters-Spivack [RG]Jun 22, 2017toolkitcontactinfo0votesHow can we set up our Animal Browse page to have the option of viewing animals by species? Right now it lists all of the cats first, then dogs. So the dogs get overlooked being at the end of 100+ animals. 1 answerRachel AndersonJun 21, 2017animalswebsitemenuspeciallistsmenus0votesHow do I get notification when someone answers a question I've posted? 0 answersPatty MeehanJun 18, 2017useruserguide0votesSo we need to upload videos directly to PF now? 1 answerPatty MeehanJun 18, 2017petfinderexports0votesHow to search for animal species? 1 answerAngelina RJun 17, 2017api0votespetfinder not updating since sync app stopped 1 answerChrissy HoganJun 17, 2017petfinderexports0votesHow do I add a pdf to a web page I'm editing? 1 answerMiche FaustJun 16, 2017Space: User Guidepagewebeditpdfadd0votesHow can we rearrange photos on PF? 1 answerPatty MeehanJun 15, 2017petfinder0votesstatusCan we delete the PF Sync App now? 1 answerPatty MeehanJun 15, 2017petfinderexports0votesWhat do I do about duplicate pets on Petfinder? 1 answerKaren LeeJun 14, 2017Space: User Guidepetfinderexports0votesHow do I know that all of my Petfinder pets are in my RescueGroups.org pet list? 1 answerRichard Saffell [RG]Jun 13, 2017petfinder0votesstatusHow to add a logo to the top of our forms? 1 answerLindsey StoneJun 12, 2017onlineformscssonlinesubmittedformsforms0votesstatusDoes Petfinder support HTML via the FTP upload? 1 answerAndie Jacobsen [RG]Jun 08, 2017animalsexportspetfinder0votesstatusIs there a way to force or push an upload to Petfinder? 1 answerAndie Jacobsen [RG]Jun 08, 2017animalsexportspetfinder0votesHow often does the upload to Petfinder occur? 1 answerAndie Jacobsen [RG]Jun 08, 2017exportsanimalspetfinder0votesAfter adding new volunteers, I went back to add them to my newsletter campaign and couldnt find them to add? 0 answersCathy MaloneyJun 07, 2017exports1voteRescueGroups.org FTP upload to Petfinder 6 answersDarlene SatchellJun 07, 2017exportspetfinder0votesFiltering my forms 0 answersLorraine PriceJun 05, 2017onlineforms0votesHow often does data get exported to adoption sites? 1 answerEmily RothschildJun 03, 2017animalsexportspetfinderadoptapet.com0votesHow do I assign roles? 1 answerCathy MaloneyJun 02, 2017Space: User Guidecontactspermissionsusers0voteshow to assign role to volunteer 0 answersCathy MaloneyJun 02, 2017animalsrequestsonlineformsexports0votesIs the animalLocationCoordinates the same as their pet shelter address? 1 answerAngelina RJun 01, 2017api0votesHow do I add a new user? 1 answerMichele OlivierMay 30, 2017Space: User Guideuserrolespermissions0votesIntake Service versus Journal Entry for medical records 0 answersEmily RothschildMay 29, 2017animals0votesCan't Assign Application to Volunteer 1 answerDeborahMay 27, 2017rolesvolunteer0votesWhy doesn't resultSort work 100% when searching for animals? 1 answerAngelina RMay 27, 2017api0votesHow do I remove test animal entries from being displayed? 0 answersAngelina RMay 26, 2017api0votesIs there another field besides animalDescriptionPlain field I can use for the animal description? The animalDescription field has HTML tags and markup that needs to be removed before I display it. 1 answerAngelina RMay 26, 2017api0votesWhy is the animalLocationDistance radius not accurate? 1 answerAngelina RMay 26, 2017api0votesWhen searching for animals in Canada, what zip code format should I use? 1 answerAngelina RMay 24, 2017api0votesCan I assign different email messages to different Online Forms? 2 answersEmily RothschildMay 23, 2017onlineforms0votesWhere did add an adoption go? 1 answerCathy MaloneyMay 18, 2017animals0votesHow can I find the newly added adopters? 1 answerCathy MaloneyMay 18, 2017newcontactsforemail0votesHow do I restore a deleted animal? 1 answerMichelle Peters-Spivack [RG]May 16, 2017animalsstatus0votesI'm having trouble logging in to my account and accessing my invoice from Chrome 1 answerAndie Jacobsen [RG]May 16, 2017cookiesbrowserloginchrome0votesHow do I add an adopter 1 answerCathy MaloneyMay 09, 2017animals0votesHow can i search for an online form that was submitted? 3 answersPatty MeehanMay 05, 2017Space: User Guideonlineforms0votesWhy is there no edit icon for some pages on my Web Page List? 1 answerLiza Okamoto [RG]May 04, 2017Space: User Guidewebsite0votesHow to check voice mail with a phone 1 answerAndrea HomanMay 04, 2017Space: User Guideissuesmailvoice0votesstatusSearching for breeds within a given location and location distance radius? 1 answerAngelina RMay 01, 2017api0votesWhen searching for animals, is locationDistance radius a mandatory field? 0 answersAngelina RApr 30, 2017api0votesHow do I update my online form? 1 answerLiza Okamoto [RG]Apr 28, 2017Space: User Guideforms0votesstatusWhy are some animalPictures arrays empty? 1 answerAngelina RApr 27, 2017api0votesHow do you modify online forms for mobile compatibility? 1 answerLindsey StoneApr 26, 2017mobileonlineformssubmittedformsforms0votesCan you create conditional questions in online forms? 2 answersLindsey StoneApr 26, 2017onlineformsapplicationswordpresssubmittedforms0votesstatusWhat countries besides the United States does the HTTP JSON API search for animals in? 1 answerAngelina RApr 25, 2017api0votesLatest News Articles 1 answerKurtis GoldingApr 24, 2017website0votesstatusHow can I find out the total number of animals that match a query with the HTTP API? 2 answersAngelina RApr 23, 2017api0votesAdopt a yorkie. 1 answerRob MartinApr 22, 2017Space: User Guidepetforadoption.Ask a question
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