Recent QuestionsAsk a question0votesDoes an online form enter information directly into the database? 0 answersDawn Powellabout 2 hours agovolunteercontactsonlineforms0votesFTP with ASM 1 answerJami Heyingyesterday at 8:35 AMSpace: User Guideexports0votesHow do I match the fonts on my Toolkit to my website? 1 answerMichelle Peters-Spivack [RG]Dec 14, 2017toolkit0votesHow do I hide the City, State, Zip in the Toolkit? 1 answerMichelle Peters-Spivack [RG]Dec 14, 2017toolkit0votesHow do I hide the location in the Toolkit? 1 answerMichelle Peters-Spivack [RG]Dec 14, 2017toolkit0votesWhy are my forms are not showing the text as you enter information? 1 answerMichelle Peters-Spivack [RG]Dec 06, 2017onlineformswebsitewebsiteservicecss0votesIs there a user role that limits to view only? 2 answersCheri LyonDec 05, 2017userloginaccount0votesIs anyone else having trouble with email? 1 answerPatty MeehanDec 05, 2017emailtemp0votesIs anyone else having trouble with email campaign? 1 answerPatty MeehanDec 05, 2017emailcampaigntemp0votesstatusHow will Unknown breeds (mixed breed dogs) work with RescueGroups.org? 2 answersRichard Saffell [RG]Dec 03, 2017animalsexportsbreeds0votesHow to add custom fields to "animal list" and "journal entries" 0 answersSamuel BaileyDec 02, 2017animals0votesstatusData sharing- Does Rescuegroups.org share donor and other contact info? 1 answerKaren Thomas [RG]Nov 29, 2017contacts0votesstatusAre we able to export addresses for mass mailings? 3 answersDenise IhlerNov 24, 2017exportmailings0votesWhy don't the new webpages I've created show up on the website? 1 answerCindy PrinceNov 24, 2017website0votesstatusImporting data from ASM 2 answersRosemary LovelaceNov 24, 2017Space: User Guideimportsasm0votesstatushow do i make the header on Layout 109 smaller 1 answerMollyNov 19, 2017website0votesMarketing Emails Sending Text-Only, not HTML! Help? 1 answerLillie KneelandNov 19, 2017emailemailmarketing0votesstatusPDF Contract 2 answersRani HartNov 17, 2017onlineforms0votesContacts & Reporting 1 answerRani HartNov 17, 2017exports0votesstatusJournal Entry Template 3 answersRani HartNov 17, 2017animals1votestatusConstant Contact or MailChimp 3 answersRani HartNov 17, 2017exports0votesHow can I generate a report that provides a listing of all Contacts in a specific Group and the status of their application steps? 2 answersEmma DawleyNov 14, 2017reports0votesadopted pets still on petfinder as vailable 1 answerdebraNov 12, 2017Space: User Guidestatuspettemp0votesVaccine Report/Medical Records 0 answersCheryl DurbanNov 02, 2017Space: User Guidevaccine/medicalrecords0votesI have a response from Petfinder regarding setting up FTP account. Where do I forward the email? 1 answerSusan BrownOct 27, 2017exports0votesstatusHow do I display the number of adopted pets on my home page? 1 answerMichelle Peters-Spivack [RG]Oct 27, 2017websitewebsiteserviceapi0votesLink My Forms to submitted adoption applications assigned to me 1 answerBarbaraOct 24, 2017onlineformsrequests0votesLooking to Group and Search animals by Location 0 answersLaura ParisiOct 24, 2017websiteexports0votesPetfinder out of sync 2 answersDiane ScuderiOct 23, 2017petfindersync0votesHow do I request an API key? 1 answerMichelle Peters-Spivack [RG]Oct 23, 2017api0votesHow Can I view full size animal Images once they have been uploaded? 1 answerLaura ParisiOct 22, 2017animalswebsite0votesOnline Form - Attachments? 1 answerPaula JacksonOct 21, 2017onlineforms0votesHow can I add a long document of questions to the end of an Online Form? 1 answerMichelle Peters-Spivack [RG]Oct 19, 2017onlineforms1votestatusCan a new website be built without disrupting the existing website 1 answerAndrea HomanOct 17, 2017Space: User Guidewebsite0votesRemove AllPaws adoption location restriction? 1 answerLinda PflugerOct 16, 2017exportsallpaws1voteCan you report on Animal Journal Entry? 1 answerRenee BreitzmanOct 15, 2017Space: User Guidetypeentryentriesjournalanimalsreports0votesstatusPage Redirectors not working 1 answerNicole OandasanOct 15, 2017websitetemp0votesHow can I change how many journal entries I can see at once? 2 answersPatty MeehanOct 14, 2017journals0votesstatusShelter Animals Count 4 answersEmily SullivanOct 11, 2017reports0votesColor patterns - DILUTE 1 answerEmily SullivanOct 11, 2017colorscatsdata_tables0votesIs there a way to import Petfinder list to Rescuegroups as a one-time import? 1 answerArvella LesnakOct 11, 2017importspetfinder0votesWebsite forwarder stopped working 1 answerSuzanne RuffoOct 11, 2017website0votesCan I convert my Adoptable pets page into an RSS Feed? 1 answerLaura ParisiOct 10, 2017website0votesHow do I assign a form to a volunteer? 1 answerBarbaraOct 10, 2017onlineforms0voteshow to send an email stating we have received an application 2 answersBarbaraOct 09, 2017onlineforms0votesI want to add 2 questions to the front of my application, but want them on a new page. Is there a way to do that without having to move all the other questions down a page? 1 answerBarbaraOct 09, 2017onlineforms0voteshow to add forwarder to a webpage? 1 answerCaroleL. MayOct 08, 2017website0votesDownload adoptable pet data 1 answerKaisone RushOct 05, 2017Space: API Developers Guidedownloadadoptablepetdata0votesstatusadd questions within a step 1 answerBarbaraOct 05, 2017onlineforms0votesstatusHow do I document that an animal is in a foster home? 1 answerMichelle Peters-Spivack [RG]Oct 05, 2017animalsfosterscaretaker/fosterdatamanagement0votesstatusIs there a way to partition the application? 1 answerBarbaraOct 04, 2017onlineformsrequests0votesstatusHow do I add a drop down list of available animals to my online form? 1 answerMichelle Peters-Spivack [RG]Oct 03, 2017onlineformsanimals0voteshow can I reorder page links on the side navigation bar? 1 answersharyn bergOct 03, 2017website0votesIs there a Security role for website editor without giving admin priviledges? 2 answerssharyn bergOct 03, 2017websitesecurity0votesstatusIs there a reason why some photos are not updating on Petfinder? 2 answersJessicaSep 27, 2017animalswebsiteexports0votesHow to delete a custom report? 1 answerKaren Thomas [RG]Sep 25, 2017Space: User Guideanimalsreports0votesCan I add a specific link to Organization Contact box? 1 answerParv D.Sep 25, 2017Space: User Guidetoolkit0votesWhere is the shared do not adopt list? 2 answersJessicaSep 25, 2017websitereports0votesHow do I add a pdf to my Newsletter? 1 answerMichelle Peters-Spivack [RG]Sep 20, 2017emailmarketingpdf0votesHow do I find contacts within a certain city? 1 answerMichelle Peters-Spivack [RG]Sep 20, 2017datamanagementdatatablescustomviewviewsviewcontacts0votesHow do I change the background color of the homepage? 1 answerKelli MiesseSep 19, 2017Space: User Guidehomepagebackgroundcolor0votesstatusHow do I remove the lines between links in the left column on the homepage, so it looks like the photo on the right? I don't see that layout in the options? 1 answerKelli MiesseSep 13, 2017menus0votesFilter toolkit display by species 2 answersBarrett GriffinSep 08, 2017toolkit0votesI would like to create a printable report for all critters that shows: 1 answerSamuel BaileySep 03, 2017animals0votesWhat is the benefit of having people register on my website? 2 answersMichelle Peters-Spivack [RG]Aug 28, 2017websiteloginsregistermyrescuelogin0votesCan I post adoptable cats if I'm not an "Organization"? 1 answerMary HalvorsonAug 27, 2017animalsrequestswebsite0votesanimalGroups search filter not working? 1 answerDave RichAug 21, 2017Space: API Developers Guidejsonapihttp0votesMy pets are no longer listed on my website, it gives me a blank list. 1 answerGerri PapillonAug 19, 2017animalstoolkitiframetemp0votesHow do I widen the area that displays the adoptable pets on the animal browse page in layout 109? 1 answerMichelle Peters-Spivack [RG]Aug 15, 2017Space: User Guidewebsiteanimalbrowsebrowse0votesHow do I change the background color for the Online Forms Error Message? 1 answerMichelle Peters-Spivack [RG]Aug 15, 2017Space: User Guidewebsiteonlineformsforms0votesWhat is the URL for feeding adoptable pets to my website? 1 answerMichelle Peters-Spivack [RG]Aug 15, 2017Space: User Guideanimalsexportstoolkitiframe0votesstatusIs there a way to keep "cancelled" submitted forms from disappearing from the app? 2 answersPatty MeehanAug 15, 2017applicationsubmittedforms0votesHow can we start over with a new pet list on RescueGroups.org? 1 answerSandy WilliamsAug 13, 2017animals0votescannot login now 1 answerPatricia RawsthorneAug 12, 2017userloginaccounttemp0votesHas any move been made to allow for Journal entries to print in chronological order, not alphabetical order? 2 answersPatty MeehanAug 12, 2017journalsreports0votesHow do we keep records of animals fostered by an inactive foster home? 1 answerShirley ThompsonAug 11, 2017contactsanimalsfosters0votesHow can I block a domain from sending me email? 1 answerRichard Saffell [RG]Aug 11, 2017emailhosting0voteshow to remove a cat from sponsorship that has been adopted 1 answerCandy SullivanAug 11, 2017sponsorships0votesHow to retrieve an report that was "unshare" 1 answerjennifer allenAug 10, 2017unsharedcustomreportsreports0votesstatusWhy do pages load so slowly within the Database Management? 1 answerAndrea JaffreyAug 09, 2017websitedatamanagementtemp0votesstatusHow do I hide the Animal Description Header or Footer on Courtesy Listings? 1 answerMichelle Peters-Spivack [RG]Aug 07, 2017animalswebsitecourtesyexports0votesPetfinder not syncing correctly 1 answerRecycled PomsAug 02, 2017petfinderexportstemp0votesAnimal Browse Order 0 answersNick MoAug 01, 2017animalbrowse0votesOnline Forms - Formatting 1 answerCandy SullivanAug 01, 2017onlineforms0votesOnline Forms - Updating; Editing But Keep Previous Forms Intact 2 answersCandy SullivanAug 01, 2017Space: User Guideonlineforms0votesOn the kennel card, if male animal has not been altered, the kennel card says "Male (not neutered but will be before adoption). Can the portion in the parentheses be removed? 1 answerElizabeth JonesJul 31, 2017kennelcardanimalsrequests0votesstatusHow do I hide the My Rescue login box on the animal pages? 1 answerMichelle Peters-Spivack [RG]Jul 30, 2017websitewebsiteserviceanimals0votesstatusHow do I remove the member login from the sidebar? 1 answerMichelle Peters-Spivack [RG]Jul 30, 2017websitewebsiteservicecss0votesRegistering Home Again microchips 3 answersPatty MeehanJul 29, 2017microchips0votesIs anyone having issues with hordemail?? 0 answersCabarrus Pets SocietyJul 28, 2017emails0voteshow do I schedule vaccinations in rescue groups? 4 answersTracey VargaJul 27, 2017animals0votesWhy can I add any contact as an "owner" on an animal record, but to add a contact as a "foster" to an animal record, the contact must be in the Caretaker/Foster group? 1 answerRenee BreitzmanJul 27, 2017contactsgroupscaregiver/fosterownerfoster0votesDoes changing the date of a Journal Alert reminder cancel it? 0 answersPatty MeehanJul 27, 2017journalremindersemailalerts0votesHas any move been made to allow for Journal entries to print in chronological order, not alphabetical order? 1 answerPatty MeehanJul 27, 2017journalskennelcardreports0votesHow do I change the phone number on the Contact Us web page? 1 answerMichelle Peters-Spivack [RG]Jul 26, 2017website0votesHow do I run a report of intakes, that shows who the animal was transferred in FROM? 7 answersPatty MeehanJul 21, 2017reportsintakes0votesstatusHow can I create a tab on our FB page, that links to our RG website? 4 answersPatty MeehanJul 19, 2017facebookiframe0votesfatal error in hordemail 2 answersCabarrus Pets SocietyJul 18, 2017emailtemp0votesAdoption Information page is giving me error 1 answerUjwalaJul 16, 2017animalsadoption0votesCan you resend bounced emails? 1 answerCabarrus Pets SocietyJul 16, 2017emailmarketingbouncesAsk a question
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