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This user guide is outdated. It is superseded by our new individual service guides. Please view the Getting started with RescueGroups.org guide for a list of all the service guides: https://userguide.rescuegroups.org/display/GWWRG/Getting+Started+with+RescueGroups.org+home+page

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To upload a data file for import, do the following:

  1. Enable your organization's FTP account.  The FTP page in this User Guide has additional information about the account.
  2. Upload your data file (CSV) to the import directory.
  3. Upload your animal pictures to the import/pictures directory, if necessary.

When uploading the data file to the FTP account, be sure to use the data file name you specified when creating the Import account.

The animal data file should be uploaded into the import directory.  If you don't see an import directory in your FTP account you can create it with your FTP client.

If you are uploading animal pictures to be processed, place the images in the import/pictures directory.  If you don't see an import/pictures directory in your FTP account you can create it with your FTP client.  Be sure the file names are specified in the animal data file.

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