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The Contacts feature of your RescueGroups.org service helps you keep track of people you know, including your volunteers, vendors, adopters, community members, etc.

Where do I find it?

You can find the Contacts page by going to Contacts > Contacts List.

To manage the contacts for your organization, your volunteer needs both the roles of Contacts Add and Contacts Admin.

 Click here for information on permissions

The following actions are available for Contacts with the specified service and user roles:

Action

Description

Services

User Roles

View

View all contacts

Data Management
Pet Adoption Portal
Web Site

Contacts Add
Contacts Admin

Add

Add a new contact

Data Management
Pet Adoption Portal
Web Site

Contacts Add
Contacts Admin

Edit

Edit existing contacts

Data Management
Pet Adoption Portal
Web Site

Contacts Add
Contacts Admin

Inactivate

Change a contact to inactive

Data Management
Web Site

Contacts Admin

Register

Create a User Account for a contact and send them a password

Data Management
Pet Adoption Portal
Web Site

Contacts Admin

Merge

Merge two or more contacts

Data Management
Pet Adoption Portal
Web Site

Contacts Admin

Reports

Able to run reports on Contacts

Data Management
Pet Adoption Portal
Web Site

Contacts Admin
Reports

Manage Settings

Able to change the settings related to Contacts

Data Management
Pet Adoption Portal
Web Site

Site Admin only

Here are some of the benefits of using the Contacts feature:

  • Export contact information for your mailing lists
  • Keep track of fosters and which animals they currently foster and have fostered in the past
  • Use with the Calls feature to document requests for help or information
  • Share your Do Not Adopt list

You can filter the Contacts list by clicking one of the letters at the top of the page.  For example, if you click the letter C, only contacts that have a last name starting with C will be listed.

For information about adding contacts to a contacts group, adding contacts groups, or sharing your organization's Do Not Adopt list, see the section Contacts Group in this User Guide.