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This user guide is outdated. It is superseded by our new individual service guides. Please view the Getting started with guide for a list of all the service guides:

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Service Note

Important Notice Regarding the Email Feature of Campaigns
We have removed the email capabilities of the Campaigns feature in favor of the new  Email Marketing Service.

For more information, please read the following blog post:


Where do I find it?

You can find the Campaigns page by going to Features > Campaigns.

 Click here for information on permissions

The following actions are available for Campaigns with the specified service and user roles:




User Roles


View Campaign information including members.

Web Site Service
Data Management

Campaign Admin


Add a new Campaign.

Web Site Service
Data Management

Campaign Admin


Edit the properties of an existing Campaign.

Web Site Service
Data Management

Campaign Admin


Delete a Campaign and all Campaign members and history.

Web Site Service
Data Management

Campaign Admin

On this page:

You can use's Campaigns feature to track your organization's email, direct mail and advertising campaigns. There are many benefits to tracking campaigns including cost and ROI (Return on Investment) analysis and success rates.

If you use the Campaign feature to manage an email campaign (solicitation), you can send emails directly from your website. The mailing list is drawn from your contacts and registered users.

If you choose to send email solicitations with your campaign, first create an Email Message, then assign that email message to the Campaign.

Once you add contacts to the campaign, and you are ready to send the email message, click Send Email, on the Campaign Members page.  The assigned email message will be sent to all contacts that have not yet received the message.

Adding a campaign

Enter a name for the Campaign, along with the Campaign type and status.  You can also add a description, the cost, and the number of members and responses.  If you plan to send an email to the member of the campaign, you can select the email from the drop down list.  You can manage your Site Email Messages from Content > Site Email Messages.

  • Name: The name of the campaign.
  • Type: The type of campaign, e.g., email.
  • Status: The status of the campaign, e.g., active.
  • Description:  A description of the campaign.
  • Members:  The number of members in the campaign.
  • Responses: The number of responses received from the campaign.
  • Cost: The total cost of the marketing campaign.
  • Email/Message: The assigned email message.  See Email Messages for more information.

Editing a campaign

Deleting a campaign