Trackabeast is one of several rescue and shelter software packages that uploads adoptable animal data to RescueGroups.org. 

We are very happy to say that many providers are committed to helping the community just like RescueGroups.org. If the service you are currently using isn't doing everything they could to help you and your animals, please consider switching to one of the community-focused companies that are working with the community.

Existing Animal Records

Please know that if you choose to use our Import Account feature to import data automatically from any third party system, this action will NOT affect any pre-existing animal record that is currently listed in your RescueGroups.org account. An Import Account can only add, or edit animal records that have previously been added by that specific Import Account. If you plan to only have your Import Account load animals to your RescueGroups.org account, we would recommend that you delete pre-existing animal records in your RescueGroups.org account, prior to loading your first import file. This will help to ensure your animal records are accurate and avoid duplicate or outdated animal records.

If your organization would like to upload animal data from Trackabeast to RescueGroups.org:

Sign up for an account with RescueGroups.org if you don't already have one. You can select either the Pet Adoption Portal, Data Management or Website service.  You can sign up on the RescueGroups.org website: http://www.rescuegroups.org.

Importing animal data

  1. Create an FTP account.
    1. Log in to your account at https://rescuegroups.org.
    2. Create an FTP account by clicking Services > FTP.  Make note of the FTP account credentials.
  2. Create an Import account.
    1. Log in to your account.
    2. Click Animals > Imports.
    3. Click Add an Import Account.
    4. Select CSV for the Configuration Type.
    5. Enter the File Name as instructed by Trackabeast (typically uses your account number, like 1234.csv).

      Remember, your account number is what you use to login to your organization's RescueGroups.org account. It is also the number displayed at the bottom of each page in your RescueGroups.org account. 

    6. Select if you would like to Enable or Disable the import.
    7. Enter your email address for Alert Email Address(es).
    8. Click Save Import Account.
  3. Configure the Trackabeast application.
    1. Send your FTP credentials to your Trackabeast Administrator at carrie@trackabeast.com who will then configure your account for RescueGroups.org export.
    2. When you hear back that it is ready, you can start sending animals by clicking the link "add to RescueGroups.org file" in each individual animal profile
    3. Clicking "Export to RescueGroups.org" on the animal browser page.  This will send all of your animals together.  Click "Export to RescueGroups.org" each time you make a change to an individual animal (add to list, delete from list, or change data to be exported).

If you have a problem or any questions with your Trackabeast configuration please contact Carrie Gerendasy: carrie@trackabeast.com or (510) 292-7783.


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