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People frequently forget their passwords and will ask you to reset the password for them.  You've already figured out how to search for a contact, access their User Login Account information, and set roles and permissions.  Resetting a password is easy.

Where do I find it?

To reset a user's password, go to Contacts > User Login Accounts and locate the user.

When you reset the password for a user, a new password is emailed to the email address listed on the user's User Login Account.

To reset the password:

  1. Find the user in the user login account list and click their username to take you to the user's details.
  2. Click Reset Password.  A new password is emailed to the user.  Once the user logs in using the new password, the user can change the password.







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